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ISO
9001:2000 REGISTRATION
….Sibley leads the Industry!
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| Everyone
talks a lot about quality assurance and ensuring that customer
needs are met, but at Sibley & Associates you can be confident
that this is our focus because we achieved ISO 9001:2000 Registration
December 2001 by the SGS Quality Registrar. |
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| ISO
is a document that is published worldwide, with over 140 countries
agreeing to its content as a blueprint or model of how a company
can consistently satisfy its customers through the establishment
of a “Quality Management System” (QMS). As a Canadian-owned
company, Sibley & Associates’ ISO 9001:2000 Registration
means that we have met a demanding international standard enabling
us to compete with the best in the world! |
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As a customer, you benefit in many
significant ways…
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| The
Sibley Difference: |
| Our
QMS ensures that Sibley & Associates: |
- Ensures
consistency of service delivery
- Is
committed to continual improvement
- Follows
a formalized process for responding to customer feedback
- Delivers
what the customer needs, while focusing on customer cost
containment
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| Our
Quality Policy is inherent in everything we do: |
Sibley
& Associates Inc. is committed to meeting our customers’
needs for disability management services, and to continually
improve upon them by establishing
quality/business objectives driven by our customers.We set these
objectives, and
regularly review them, with the aim of enhancing customer satisfaction. |
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